The BitTitan Blog for Service Providers
With business models transforming, MSPs must adapt to stay viable. That's why they’re placing strategic bets on outsourced services, security, and software more than ever before. According to Enterprise Strategy Group (ESG), “MSPs now have strong vendor preferences...
Editor's update: Microsoft announced they are extending end of support for Exchange 2010 to October 13, 2020 due to "an extensive number of Exchange customers" on this instance. Learn more below about migration opportunities and ways to plan around this new deadline
Migrating from Office 365 to Office 365—especially when you want to keep the domain name—can be seen as a daunting task. When you use the right strategy and use a tool with functionality designed to support a tenant to tenant scenario, it is achievable, and without...
A disheartening upward trend Nearly every day you read about a new malicious attack on computer networks of vital businesses around the world, and the attacks are not slowing down. According to reports, malware volume skyrocketed in 2016—more than 800 percent when...
Your sales plan won't work in a recurring revenue world for two reasons. You’ve taken your transactional-based sales plan and perhaps altered it slightly. No matter how good the mechanics of the plan are, it will not provide incentive for your sales professionals to...
Revenue, profit and cash flow are the ultimate measurements that validate how you are truly doing as a business. In this brief, I want to explore some supporting metrics that are not part of an organization's day-to-day planning. Business Valuation and Worth If you’re...
The reality is that more network activity is moving to the WAN and Internet. And visibility and control of network traffic is becoming more critical. You’ve no doubt had the call from your end user saying the network is slow, their desktop is taking ages to load, apps...
The Cloud War?! It’s not quite as dramatic as Yoda ominously announcing the start of the Clone Wars. It's legacy vendors and distributors (who rely on channel partners for a huge amount of their sales) rushing to claim business with Value-Added Resellers (VARs) and IT...
In our first post, I talked about what CX (customer experience) can mean to different people, working on a CX strategy for your business and finally, what building a superior customer experience would look like. Here are the U.S. companies who have managed to nail all...
The right sales plan plays a vital role in achieving sustainable and growing revenue for any business. As an organization transitions to a recurring revenue approach, the right sales compensation program becomes even more crucial. The information and views outlined...
