Prioritizing care by reducing downtime
This particular project couldn’t afford any surprises or errors because users had a critical need for access to their email and calendars in order to do the important healthcare work in their community.
BV TECH followed a standard pre-staged approach, moving older data first, then migrating all recent items over a single weekend. That cutover involved long hours migrating mailboxes in batches, with the team taking turns to check the progress. Everyone worked from their remote locations – a project manager and technical specialists from BV TECH, along with counterparts on the internal IT side.
The project went very smoothly. In the end, there were issues with only six mailboxes out of 4,600. Luckily, all those users were part of the IT team, so they were easy to assess and fix.
“What contributed to the success of the project? It was a great team, careful planning, and lots of preparation,” explained Ruben Marcato and Alessio Carnago, IT System Architect for BV TECH. “Of course, we also had the best tool. It was easy to use and we had all the support we needed.”
Migration as a launching point
A successful initial project can very often lead to longer-term customer relationships for a technology services firm. As a cloud enabler for the Italian government, BV TECH knew this migration could lead to addition engagements. The speed and efficiency of the project resulted in a happy customer who is already talking about other projects.
“During the migration, we identified ways we could help with the structure of their Active Directory, for example. We have a lot of expertise in that area because we’re Microsoft specialists,” said Ruben. “The migration was a great way to learn about this customer and impress them with what we can do. We look forward to talking to them about more projects.”
The choice of MigrationWiz
BV TECH has no difficulties recommending MigrationWiz to their customers. Their own experience with the tool, as well as attentive local support, means there are no comparable options. As an added bonus, Microsoft recommends MigrationWiz, so customers can see for themselves that it’s a proven solution.
“To be honest, even comparing to free migration tools, MigrationWiz is a good value for the price. That’s because we’re confident it will get the job done and make us look good,” said Ruben. “We can’t take any chances that our customers will be without their email and critical data. They have important work to do.”