by BitTitan Team | Feb 17, 2016 | From the Experts
16 Simple Steps for MSPs to Create a 24/7 Help Desk The Value of 24/7 Help Desk So, you want to provide 24/7 help desk support to your customers? You’re not alone. Offering help desk for your customers and their end-users allows you to differentiate yourself from...
by BitTitan Team | Feb 9, 2016 | BitTitan Experts
Tips and Tools to Help Your Software Troubleshooting and Debugging: Part 3 of 3 This post is the final in my three-part series about tools for debugging. Before diving in, be sure to read Part 1 and Part 2. For today I’m going to discuss two tools: one is very...
by BitTitan Team | Feb 4, 2016 | BitTitan News
CRN’s Interview with BitTitan’s GM of Products Check out CRN’s awesome article about the Azure Starter Kit featuring Vice President & General Manager of Products, Rocco Seyboth. And after you’re done reading the article, click here watch our Azure Starter Kit Deep...
by BitTitan Team | Jan 28, 2016 | BitTitan Experts
Migrating to Office 2016: Autodiscover As you may have heard, Microsoft released Office 2016 a few weeks ago into general availability, so now the primary supported version of the Office suite is the 2016 version. (This is likely the last version to use a year as its...
by BitTitan Team | Jan 26, 2016 | BitTitan Experts
Tips & Tools For Software Troubleshooting and Debugging: Part 1 of 3 As a Site Reliability Engineer for the SWAT team at BitTitan, my daily life consists of working on escalations coming from the Product Group or Support Team. I’m responsible for making sure...
by BitTitan Team | Jan 13, 2016 | BitTitan News
2015 Year in Review: The Year of BitTitan 2015 was such a successful year for BitTitan. We had a lot of fun and got a lot of sh*t done! Here is a look back at some of the key events that made 2015 such a successful year. A New Home January 5, 2015 marked a significant...
