Microsoft Teams Private Chat Migrations

We designed our Teams Chat migration solution to be as simple as a standard mailbox project—no special training or professional services required. Our User Migration Bundle includes Teams Private Chat migration. You can use private chat for free while in Preview – simply log in to your account to get started.

What to Know When Migrating Teams Private Chats

Before embarking on a Microsoft Teams migration, you’ll want to familiarize yourself with how Teams Chat migrations work. This is because currently Microsoft Teams chats can only be migrated using Microsoft APIs. The best way to use those APIs is with MigrationWiz.

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Teams Private Chat Migrations (Preview)

Experience enhanced Teams Private Chat migration with MigrationWiz, now replacing Teams Chat mailbox migration. Our solution supports a wide range of chat elements, including meeting chats, 1:1 chats, group chats, chat titles, rich content formatting, replies/threads, emojis, GIFs, stickers, and long text messages. Currently available for free during the Preview phase, this functionality will later require a User Migration Bundle license. Simply log in to your account to get started or for step-by-step guidance, visit the BitTitan Help Center.

Full Chat History

Users’ chat threads are stored as an HTML file. MigrationWiz automatically generates an HTML file at the time of migration. These files are securely stored in the destination service account’s OneDrive and shared with the respective users.

Streamline Migrations

Spend less time setting up your migration projects by using an Advanced Option to filter Source users based on their security group.

Protect Migrating Data

Create an IP-based lockdown that restricts access to a defined set of whitelisted IP addresses during your Teams Private Chat migration. All data – including usernames, passwords, and documents – is also fully encrypted in transit and at rest.

Regional Controls

Regional controls automatically direct Teams Private Chat data to the appropriate data center based on your preferences.

Multi-Pass Migrations

You can perform multi-pass migrations without duplicating previously migrated data.

Cloning Projects

By duplicating your settings, you can save valuable time when setting up multiple MigrationWiz projects.

Know the limitations while in preview

It’s important to understand the limitations of Microsoft Teams Chat migrations as you plan your project. Good communications are key to any migration project, and in this case, you’ll want to make sure your clients and end users know what to expect:

Help Center Teams Private Chat Migration Guide

Only users with Microsoft Teams and OneDrive for Business licenses can have their chats migrated.
Although seemingly the same the process for migrating Teams conversations (conversations that are in Teams channels) migrating 1:1 type chats use different APIs.
Every chat, including 1:1 chats, needs a service account to export and import. This ends up turning 1:1 chats into group chats. Due to the need for the service account to be added to the rehydrated chats. Once the chats are migrated, a cleanup pass can be run to remove the service account from the rehydrated group chats and return them to 1:1.
Chats that were initiated by external users will not be able to be read by the API since they’re not part of the migrating tenant.
If you’re working on a full Teams migration, it is recommended to run Teams Private Chat separately and last.

Looking for Microsoft Teams Migrations?

With the Collaboration license, you can migrate Teams, Channels, Files, Conversation History, and more between Microsoft 365 tenants.

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