Bits & Bytes

The BitTitan Blog for Service Providers

Report: Migrating Email and Archives to Microsoft Platforms

Report: Migrating Email and Archives to Microsoft Platforms

Report: Migrating Email and Archives to Microsoft Platforms There's no substitute for data. A lack of information about an industry, customers, competitors, or even their own organization leaves businesses navigating in the dark - a place none survive for long. As the...

Artificial Intelligence: Four Tips to Increase Customer Retention

Artificial Intelligence: Four Tips to Increase Customer Retention

Artificial Intelligence: Four Tips to Increase Customer Retention Artificial Intelligence (AI) has transformed the way businesses operate, and will continue to do so. This is especially true when it comes to marketing and customer retention practices. For BoomTrain’s...

Cloud to Become a $216B Business – Here’s What ITSPs Need to Know

Cloud to Become a $216B Business – Here’s What ITSPs Need to Know

Cloud to Become a $216B Business - Here's What ITSPs Need to Know It’s a twelve 12-month journey to become a solid cloud service provider… With Public Cloud spend accelerating to $216B by 2020, the urgency level is rising for value added resellers (VARs), IT Solution...

3 Truths Every Technology Start-Up Should Know

3 Truths Every Technology Start-Up Should Know

3 Truths Every Technology Start-Up Should Know As an entrepreneur and former head of marketing at a SaaS startup that sold to one of the country’s leading MSPs, I understand the challenges of growing a technology start-up. Lack of time, financial or human resources,...

A New Strategy for the Channel Sales Leader

A New Strategy for the Channel Sales Leader

A New Strategy for the Channel Sales Leader A Prescription for a Good Night’s Sleep Whether you are a channel sales leader or on the leadership team of a VAR, ITSP, or MSP business, the prescriptive approach I’ve outlined below is both relevant and practical. Many of...

Five Ways to Corner the Market for Office 365

Five Ways to Corner the Market for Office 365

Five Ways to Corner the Market for Office 365 This shouldn’t surprise you: A recent article by Windows Central said there are more than 60 million people now using Office 365 at work. If you’re an Office 365 reseller, this is great news. It also means you’ve got to...

The Importance of Being a Vendor-Neutral MSP

The Importance of Being a Vendor-Neutral MSP

The Importance of Being a Vendor-Neutral MSP When a client is looking to implement new technology, it can feel like they’re being sold to from all directions. Every company with a service is eager to get their business, including yours. It can be inescapable and...

2017: The Year of Cloud Revenue

2017: The Year of Cloud Revenue

2017: The Year of Cloud Revenue It's that time of year when we reflect back on the past year and look to want we want from the year ahead. While 2016 brought cloud further into enterprise applications, infrastructure and data, there are still VARs and IT solution...

5 Ways for MSPs to Introduce Automation

5 Ways for MSPs to Introduce Automation

5 Ways for MSPs to Introduce Automation Automation is on the rise as a way to increase revenue. As an MSP, how do you drive greater automation in your services offerings? If you’re still trying to identify what to automate, ZDNet—with the help of Gartner Analyst Rob...