What are the keys to success at BitTitan? Parker Hanson might have some ideas. In 2020, Parker became a Top Titan – one of just six members of the sales team to achieve the honor for his stellar results.
Parker serves customers in the Western U.S., Canada, and Latin America, closing around 150 to 200 migration projects per month. One of the keys to his success is a focus on developing relationships with customers and MSPs – and keeping it personal.
“About 50% of my business comes from companies I’ve worked with in the past,” said Parker. “I feel like that’s an indicator of the kind of ongoing relationships I’ve developed. At BitTitan, we take seriously a long-term approach to satisfying customer needs.”
Teamwork is also important. As part of inside sales, Parker collaborates with people in many other departments to bring solutions to customers. This includes puzzling through complicated deals with the technical sales team as well as involving customer success, sales ops, support, and marketing.
Choosing BitTitan and making connections
While Parker has been at BitTitan for three and a half years, he says he’ll never forget the day he came in for his interview. “It was one of the Fridays when they cater food for the whole office. I thought – wow – I could get used to this,” he said.
He started his career at another Seattle tech company in the marketing department. There, he had an opportunity to see how sales operates and decided that the opportunity to work directly with customers really appealed to him.
“On any given day, I speak with all kinds of people from all over. One may be a solo consultant from Akron, Ohio, and the next person on the line might be on the IT team for a Fortune 100 company,” said Parker. “I talk to people from so many different kinds of companies for so many different reasons. It’s fun to see what everyone’s doing.”
Growing and keeping it interesting
The sales cycle for MigrationWiz varies considerably between customers. At any moment, Parker could be answering a quick question for someone making an online purchase or shepherding a large, complicated project over the course of many months. The average sale can involve 10-12 phone or email contacts. Parker is also working on expanding his skills to increase his value to customers.
When he’s not finding solutions for customers, Parker is boosting his technical skills. Lately he’s been taking courses to learn more about about Azure, Platform as a Service (PaaS), and Infrastructure as a Service (IaaS) in order to be more knowledgeable about the big-picture context that MigrationWiz fits into.
“At BitTitan, no two days are the same,” said Parker. “That’s what I really like about it.”
So what does a person do when they’ve achieved Top Titan? The answer for Parker and his fellow Top Titans is – Bora Bora. BitTitan has planned a getaway for them to celebrate their stellar accomplishments. Bon voyage!
