by BitTitan Team | Mar 28, 2017 | Videos
Video: Experts Discuss Creating Recurring Revenue Recurring revenue starts with delivering recurring value. Ongoing managed services are an opportunity to better align your offerings to customer needs and to examine your delivery process. When MSPs identify where...
by BitTitan Team | Mar 23, 2017 | Industry Info
CX Management: Your Top-Line And Bottom-Line Growth, Part One What is CXM? If you ask 10 different people “What is CXM?” you will probably get 10 different answers. Some may talk about how easy a product is to use. Or how easy it is to navigate a website...
by BitTitan Team | Mar 23, 2017 | From the Experts
How Systems Integrators Embraced The Cloud With the advent of the hybrid cloud, enterprise customers saw a valuable opportunity to integrate their on-premises data center with cheaper, Agile implementations which were easily scalable in the cloud. To meet this...
by BitTitan Team | Mar 22, 2017 | From the Experts
After the Modern MSP Revolution: What is Success? The Modern MSP Revolution is here Before you grab your pitchfork, think about this for a moment: Once you’ve staked your claim in the cloud and the dust has settled, what does it look like to be a winner? What...
by BitTitan Team | Mar 21, 2017 | From the Experts
How To Market Cloud Biz Like A Chef! Have you ever watched the TV show “Restaurant Impossible” with chef Robert Irvine? I’m addicted to it. Robert is a world-famous chef and restaurateur. The show goes like this: He helps restaurants around the US that are struggling...
by BitTitan Team | Mar 14, 2017 | From the Experts
ModernMSP Series: The Evolution Of IT Services Providers Starting soon, right here on ModernMSP, we’ll be doing a bi-weekly series called The Evolution Of IT Services Providers. The series traces the evolution of the ITSP from the mid-1990s to the present....