Blog

I am very fortunate to have worked with many SaaS organizations, either for a three-month consultin...

Your sales plan won't work in a recurring revenue world for two reasons. You’ve taken your transac...

Revenue, profit and cash flow are the ultimate measurements that validate how you are truly doing as...

The reality is that more network activity is moving to the WAN and Internet. And visibility and cont...

Reselling licenses does not yield a high-value business. Let's say you've been reselling XaaS apps ...

The Cloud War?! It’s not quite as dramatic as Yoda ominously announcing the start of the Clone War...

In our first post, I talked about what CX (customer experience) can mean to different people, workin...

The right sales plan plays a vital role in achieving sustainable and growing revenue for any busin...

What obstacles do value-added resellers, IT solution providers and managed service providers face? ...

If your customers are happy, it doesn’t matter whether you use the term customer satisfaction or...

At BitTitan, if you ask one of our developers how long it will take to fix something, a popular answ...

It is traumatic to lose what once was, a loved one, a cherished pet or that great pair of blue jeans...