The BitTitan Blog for Service Providers
I had a great conversation with Raphael Köllner, a Microsoft MVP in Office Servers and Services, Windows Top Insider, MCT and Microsoft Student Partner Evangelist. Raphael is a trainer and speaker in the field of IT and law, and often the interface between them. His...
SMB Cloud Benefits 101 There’s so much talk about cloud, but let’s step back for a moment to cover the basics as they relate to SMBs. Quite simply, cloud computing means that on-premises IT systems, applications, and databases are hosted in one or more...
3 Ways to Deepen Customer Trust When it comes to the cloud, consumers are now expecting results when making decisions about specific products and services—loyalty has become a thing of past. So what does this mean for managed service providers? It means it’s time to...
How MSPs Can Benefit from Healthcare Verticals There's no question that healthcare is a lucrative industry, but how can MSPs tap into this vertical to increase profitability? MSPmentor’s Maurice Saluan provided insight on the opportunity back in 2009, but many IT...
Racing to the Cloud: Gartner Ranks Top IaaS Vendors In case you missed it, last month Gartner published its annual Magic Quadrant on Cloud Infrastructure as a Service (IaaS), and here’s what we know: the leaders remain the same. Amazon Web Services (AWS) reserves the...
Cloud Services to Reach $236 Billion, Forrester Says According to GeekWire, public cloud services are “the biggest disruption in the tech market in the past 15 years—and adoption is accelerating….” Cloud computing has officially gone mainstream. Not buying into it...
Are You a VAR or MSP?" Here's Why They're Asking I spend a large percentage of my day speaking with and meeting our current and potential clients. These companies are typically SMBs, ranging from financial services firms to EDU to non-profits to just about any other...
The Realities of XaaS (Everything-as-a-Service) Since the emergence of cloud, there isn’t a day that goes by that I don’t hear, “XaaS this, XaaS that” and how everything in the world is going to become some type of XaaS. So what is XaaS and how did we get here? XaaS...
Margin on Cloud is About Leaves, Not Limbs Just a few short years ago, Microsoft Office 365 launched. At the time, selling the product required genuine knowledge, and migrating to the product required genuine expertise. There was significant partner margin and...
Quick and Dirty Security Tips for MSPs There’s no question about the benefits of cloud to business. But even in today’s cloud-ready world, people still have reservations regarding its security of personal and professional data. Outside of traditional cyber security...