The BitTitan Blog for Service Providers
Security & Business Continuity for the SMB Information security is a multi-dimensional problem. It goes well beyond user access control to extend into areas of detection, prevention, filtering, and removal. Small and midsized businesses (SMBs) need to look beyond...
Fueling Your ModernMSP Sales Funnel Most ModernMSPs would probably say that, after customer satisfaction, customer acquisition is their #1 priority. If your business is going to scale efficiently, you need a repeatable sales model and a predictable sales engine. But...
EU Cloud: Location, Location, Location There’s one less customer argument about moving to the EU cloud, at least as far as Microsoft is concerned. Microsoft recently built two data centers in Germany, located in Frankfurt and Magdeburg. As a result, data center...
For Cloud, the Customer is Seldom Right I keep hearing lately, that the customer is in control of the technology sales conversation today. Former First Lady Nancy Reagan, who recently passed, was well known for her “Just Say No” anti-drug campaign. I want to hijack...
Cloud Risks: Learn Before You Earn We’ve shared a number of features recently extolling the virtues of cloud to the recurring revenue potential of the ModernMSP. But, lest you think we’re giving unfair representation to the benefits of cloud, we’ve compiled a list...
When Customers Do Their Homework, MSPs Win Thriving in the cloud is a game of strategy. Like many MSPs, you might find cloud migration, implementation, and management still a bit of a mystery. It results in what David Taber of CIO.com calls a “treacherous” and...
Amazon Breaks 800, Microsoft Breaks Ground Amazon is making headlines this morning as its stock price surged past the $800 mark. We thought it would be a good time to reflect on its cloud dominance, and what Microsoft is doing to catch up. Amazon Web Services (AWS),...
Cloud Insights: Adopting, Onboarding and Implementing (Part 2) This is part two of a two-part interview with Raphael Köllner, a Microsoft MVP in Office Servers and Services, Windows Top Insider, MCT and Microsoft Student Partner Evangelist. Read part one. Please note:...
AWS vs Azure: Cloud Giants Tee Up to Compete Amazon Web Services (AWS), consistently first-to-market, has been steadfast in its pursuit of cloud dominance. Controlling roughly 30 percent of the market share, AWS has retained its consistent stronghold at the top of the...
Symbiotic Relationship Between CIOs & MSPs Much has been written about the role of the CIO with regard to the benefits of cloud technology, and yet, according to reports, public cloud spending today is only five percent of total IT spending. If the cloud is truly...