Bits & Bytes

The BitTitan Blog for Service Providers

Do IT Professionals Unplug on Vacation?

Do IT Professionals Unplug on Vacation?

Do IT Professionals Unplug on Vacation? Most technology service professionals say they are comfortable taking two or three weeks of vacation each year. But what does that mean? Do IT professionals pack the office in their suitcase or leave the laptops behind? We...

ModernMSP Gives Thanks…

ModernMSP Gives Thanks…

ModernMSP Gives Thanks... Thanksgiving is officially upon us. ModernMSP staff would like to share a few things we’re thankful for this year. Let’s start with the IoT hackers. Thanks for releasing the internet back to us before we suffered any longer without Twitter...

MSP Marketing Essentials, Part 2: Developing a Strategy

MSP Marketing Essentials, Part 2: Developing a Strategy

MSP Marketing Essentials, Part 2: Developing a Strategy This is part three of a six-part series on marketing essentials for IT Services Providers. Feel free to start with part one. When planning the marketing strategy for your organization, it is prudent to consider...

China Adds to Its Great Firewall

China Adds to Its Great Firewall

China Adds to Its Great Firewall The Chinese government is at it again—this time it’s passing laws and taking names (literally). Recently, in a reactionary and somewhat preemptive move to counter potential threats, the Chinese government passed a new cybersecurity...

MSP Marketing Essentials, Part 1: Assembling the Right Team

MSP Marketing Essentials, Part 1: Assembling the Right Team

MSP Marketing Essentials, Part 1: Assembling the Right Team This is part three of a six-part series on marketing essentials for IT Services Providers. A marketing strategy must constantly evolve and adapt, according to changing market conditions. The outcomes for all...

ModernMSP: Keeping Up is Exhausting

ModernMSP: Keeping Up is Exhausting

ModernMSP: Keeping Up is Exhausting IT services have fallen victim to a never-ending cycle of evolution. What was once the latest trend is now a thing of the past. Technology catalogs have been recycled and discarded in favor of online distribution. Transactional...

How to Find Prospects Just Like Your Best Clients

How to Find Prospects Just Like Your Best Clients

How to Find Prospects Just Like Your Best Clients Think of your top five clients. They don't give you headaches. They pay their bills on time. They are easy to work with. They're even willing to provide client testimonials. They are your best clients for a good...

Embracing the New Norm

Embracing the New Norm

Embracing the New Norm Integrated cloud services are altering the way businesses consume IT services. This is especially true for enterprises that are opting to build out cloud-as-a-service solutions rather than investing in new physical infrastructure, like data...

Cloud Margins: Why Modern MSPs Must Become Chefs

Cloud Margins: Why Modern MSPs Must Become Chefs

Cloud Margins: Why Modern MSPs Must Become Chefs Follow my logic here. A close friend of mine, Bob, is a chef/partner at a very successful chain of three fairly high-end restaurants. He has been in the restaurant business his entire career. For years now, I've sat at...

Internet of Things: Five Reasons It Matters

Internet of Things: Five Reasons It Matters

Internet of Things: Five Reasons It Matters For Managed Services Providers, the Internet of Things (IoT) represents an incredible opportunity for expansion and increased profitability. According to The VAR Guy, recent studies predict “IoT technologies will fuel...