Bits & Bytes

The BitTitan Blog for Service Providers

A Day in the Life as a Modern MSP

A Day in the Life as a Modern MSP

A Day in the Life as a Modern MSP A few days ago I posted a blog about being a Modern Managed Services Provider (MSP). In it I gave some insights into what a Modern MSP is (IMHO) and more importantly, its to the SMB. What I'd like to share with you is basically what I...

Microsoft Cloud: Makin’ it Rain

Microsoft Cloud: Makin’ it Rain

Microsoft Cloud: Makin’ it Rain Microsoft knows a thing or two about cloud. One of these things is that there is tremendous potential in the cloud that’s only just being realized. Sharp growth in its cloud business helped send the company’s stock soaring this week. It...

Infographic: 6 Traits of a Modern MSP

Infographic: 6 Traits of a Modern MSP

Infographic: 6 Traits of a Modern MSP What does it take to be a Modern MSP? Other than being a wealth of tech industry knowledge, ingenuity, and a whole lot of patience; it's about being at the forefront of what's next. There needs to be a huge emphasis on the...

IT Organizations Late to the Party, Can’t Find Their Keys

IT Organizations Late to the Party, Can’t Find Their Keys

IT Organizations Late to the Party, Can’t Find Their Keys They left work late. They couldn’t decide what to wear. They couldn’t find their car keys. Many IT organizations are running late for the era of digital business, and it’s a distinct opportunity for IT services...

70% of CIOs are Waking Up: Be First with the Coffee

70% of CIOs are Waking Up: Be First with the Coffee

70% of CIOs are Waking Up: Be First with the Coffee Look, you can either drown in infrastructure and people, or you can accelerate time to market. That’s the message many CIOs are waking up to this year. These are the proactive CIOs—the torch-bearing executives...

3 Ways to Look Smooth While Upselling the Cloud

3 Ways to Look Smooth While Upselling the Cloud

3 Ways to Look Smooth While Upselling the Cloud Upselling is a crucial part of driving a successful cloud business, especially if you’re looking to build recurring revenue. As a Microsoft partner, attaching more products and services to existing deals can pay off with...

A Dev’s Perspective on Automation

A Dev’s Perspective on Automation

A Dev’s Perspective on Automation Automation is a hugely important tool for me in my work as a lead software design engineer. Working at a company that has grown quickly can sometimes leave you with limited resources. Without automation it can be very challenging to...

Why Office 365 Resellers Will Fail, Part 2

Why Office 365 Resellers Will Fail, Part 2

Why Office 365 Resellers Will Fail, Part 2 In our last installment, we outlined several reasons why Office 365 resellers must focus on differentiation. One of the approaches that Microsoft recommends is “Packaged IP”—creating intellectual property and bundling it with...

How to Beat the Pants off Your On-Prem Competitors

How to Beat the Pants off Your On-Prem Competitors

How to Beat the Pants off Your On-Prem Competitors DC just published the first installment of a five-part report about Microsoft’s partner ecosystem. The key takeaway: cloud-focused partners are beating their on-prem-focused competitors. Here are some numbers from the...