The BitTitan Blog for Service Providers
Sharing Success, Partner to Partner We're not just about migrations anymore. In fact, we haven’t been for some time. We’re all about helping our partners become Modern MSPs with the best tools, information, and support we can give them. Microsoft recently wrote:...
What Kind of MSP Are You? (Part 1) Knowing where to start can be just as difficult as knowing where to go. We’re constantly trying to become better at what we do and how we do it. For an MSP looking for new ways to add value to its business, there are challenges at...
IT Services Horror Stories... Are You Scared Yet? Happy Halloween! Or is it? We share a lot of success stories here. We love to focus on new ideas that help MSPs and bring them to life. But great ideas solve problems and we've heard a lot of scary stories that pointed...
Closing the Gap of the Managed Services Expert The cloud has brought about a new era for selling IT services, and it asks a lot of providers. Say it with me: caveat venditor. Okay, I don’t speak Latin either, but it means "let the seller beware." Gone are the days...
ModernMSP: Attach Managed Services A ModernMSP is always looking for more sustainable and adaptive solutions that can transform their business. Don’t get stuck in the past by simply reselling. Learn how to attach managed services that will build long term...
MVP to MVP: Talking Cloud Adoption (Part 1: Onboarding) I had a great conversation with Raphael Köllner, a Microsoft MVP in Office Servers and Services, Windows Top Insider, MCT and Microsoft Student Partner Evangelist. Raphael is a trainer and speaker in the field of...
Modern MSP: Delivering Automation to Customers How do you mix people and automated processes? You help them work together. For our partners, automation is an opportunity to maximize resources and help more customers. For users, delivering automation streamlines their...
How Small Businesses Think About the Cloud While many IT services providers and their customers are seeing the value of the cloud, some small businesses are holding out for a variety of reasons. Some of the common reasons I hear from providers include:
MSPs: Automate Service Delivery Automation effects every aspect of your business. It can help bring down the cost of service delivery for your customers. It can help you scale your business. And ultimately, it can help you and your business get to the next level. We...
Why Recurring Revenue Profitability Relies On New Business In a recent article, cloud and tech guru Todd Hussey explained the importance of understanding the Cost of Customer Acquisition (COC) when growing your IT services business in the next era of the cloud. As...
