April 2020 Product Release Notes

April 2020 Product Release Notes

Product Release Notes contain information about new features, improvements, and bug fixes for BitTitan solutions and services. For the most current information, visit the Product Announcements section in the BitTitan Help Center.  New Endpoint: G Suite (Gmail API) now...
Do IT Professionals Unplug on Vacation?

Do IT Professionals Unplug on Vacation?

Most technology service professionals say they are comfortable taking two or three weeks of vacation each year. But what does that mean? Do IT professionals pack the office in their suitcase or leave the laptops behind? We wanted to find out how much vacation time is...
Marketing Automation: The New Holy Grail

Marketing Automation: The New Holy Grail

A decade ago, marketing was viewed primarily as a cost center whose chief function was to support other groups inside the enterprise, particularly the IT Department. Yesterday’s marketers played a secondary role and merely primed audiences with brand impressions and...
Account-Based Marketing for ModernMSPs

Account-Based Marketing for ModernMSPs

Yesterday, I had a discussion with the Chief Revenue Officer of a modern managed service provider. The company is focused on cloud migration and hybrid cloud for its clients. Its customer segment is companies from 50 to 150 users, and the company has a unique SaaS...